Our 100% Chroma Plated Guarantee
We want you to leave our salon with that wonderful “WOW” feeling. if you’re not delighted, tell us (within 7 days) and we will redo it for FREE. We can’t be any fairer than that can we!
Chroma Gift Vouchers
Chroma’s policy is that there is 24 months expiry date on all paid Chroma Gift Vouchers*.
This means there is plenty of time for you to use and enjoy your special treat…
Professional Grade Products
You are safe in the knowledge that you’ll ONLY be treated with professional grade products to guarantee you the best outcome .no cheap bulk stuff here! We use only quality MATRIX products and colours – MATRIX is #1 in the USA, and includes an organic range, and ammonia free colours. All MATRIX colours contain Ceramide Oil which repairs & nourishes your hair, leaving it shinier, healthier & more vibrant, and YES – 100% grey coverage!
First or Last
Your service will always be performed to the same high standard each and every time regardless of whether you are our first client for the day or our last.
Friendliness for Free
You will be delighted with the friendliness of our staff – they are approachable & professional- Lots of BIG smiles here!
Fixed Prices and full Quotation prior to service
You will always know exactly what your hair is going to cost prior to your hair service. Your stylist will pre-quote you before starting your services.
You will NEVER be sold a product that won’t work. We promise to always recommend what will work for YOU. You get the best advice regarding Hair care the first time from the people that know. If for any reason you are not happy with any product, bring it back, and we will gladly exchange it for you. No more risky purchases.
Exclusive Loyalty Program
Chroma is the only Hair salon in Brisbane that offers these kind of client rewards. As one of our “CLUB CHROMA” clients you will receive 5 points for every $50 you spend in the salon. These points transfer to real dollars that you can spend at our salon on any Hair Service of your choice.
Free SMS Appointment Reminders
You will receive a complimentary text message to remind you and confirm your appointments.
Queen of referrals Program
Chroma offers thousands of $$$ worth of FREE Hairdressing Services for all our valued loyal clients. Never pay for your hair services AGAIN!!! Ask us how.